A gripe about online merchants.
Yep. I’m going to gripe. Not at all what I usually do on this blog. I much prefer to focus on the positive. However this happened to me TWICE today. And I’m not happy about it.
I found the perfect Christmas gift for one of my sisters. She would have just keeled over. It would have stopped her heart and then – after being revived – she’d have jumped around the room. It was THAT good. I added it to my shopping cart, and went to pay. Started entering my information, got to “state” and went to scroll through the list of locations… No Saskatchewan. Now, occasionally an online vendor simply makes a mistake and only includes US states in their list – and if you contact them you find out they do indeed (like most vendors) ship to Canada. So I clicked to enter into an online chat. But no. This vendor does not ship to Canada. Disappointment number one. 😦
Ready for Disappointment number two?
I have been wanting a family necklace since my daughter was born. Something I could wear that symbolized the love shared between Damon, Lily-Ann, and myself. For our fifteenth anniversary, my husband promised me said necklace. All three of us have been looking for the right one for a little while now… and we finally found it. My daughter loves it, my husband loves it, I love it. It couldn’t be more perfect if it was crafted specifically for us. It is everything we could have hoped for. It makes my heart sing just looking at it – and knowing my husband and daughter love it as much as I do fills me with joy. So, with all of us in agreement, we put it in our shopping cart and click “check out”.
I begin filling out our information. I put in which stones we need. I put in our names and our address. I select “Saskatchewan”. A window pops up. It informs me that they will not ship to a Canadian address, but if I follow the link shown in the pop up window that I can put an order in with their Canadian store.
Guess what? This perfect pendant. The one that makes my heart sing. The one that we spent hours and hours looking for. The one that couldn’t be more ideal if it were designed specifically for us. It’s not available on their Canadian website (where everything is twice the price of the US site, in spite of the fact that our dollars are worth pretty close to the same thing).
Do I feel like crying? You bet.
I actually told my husband that I couldn’t even look any more. That he should just find something he likes and buy it. 😦 Do I feel like a bit of a baby over this? yep. But I can’t really help it.
If you don’t ship to Canada say so in a prominent place. “Ships to US Addresses Only.” That’s not hard.
Bunch of jerks. 😦
I’m going to go pout in a corner. I’m not a happy mommy.
Posted on September 26, 2011, in Family, Just a Note and tagged Anniversary, birthstone necklace, birthstone pendant, bradford exchange, christmas, complain, complaint, family necklace, family pendant, gift, gripe, mother's necklace, mother's pendant, no more rack, online merchants, online vendors, postaday2011, present, presents, shipping, shipping to canada, ships to canada, ships to US addresses only. Bookmark the permalink. 5 Comments.